Terms of service

Terms of Service

Effective Date: July 5, 2026

Welcome to Luxsentis. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. General

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have the consent of a parent or legal guardian.

We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion where permitted by applicable law.

2. Products and Services

We strive to display our products, descriptions, and images as accurately as possible. However:

  • Product colors may vary depending on your device or monitor settings.

  • Product availability is subject to change without notice.

  • We reserve the right to modify, discontinue, or limit quantities of any product at any time.

3. Pricing

All prices displayed on our website are subject to change without prior notice.

While we make every effort to ensure pricing accuracy, we reserve the right to correct pricing errors. If an incorrect price has affected your order, we will notify you before processing and provide the option to continue or cancel your order.

4. Orders

When you place an order:

  • You agree that all information provided is accurate and complete.

  • Orders are subject to acceptance and availability.

  • Receiving an order confirmation email does not constitute final acceptance of your order.

  • We reserve the right to cancel or refuse any order for reasons including suspected fraud, pricing errors, inventory issues, or legal requirements.

5. Payments

Payment must be successfully completed before an order is processed unless an alternative payment option is specifically offered.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. Shipping

Delivery times are estimates and may vary due to circumstances beyond our control, including customs processing, carrier delays, weather conditions, or other unforeseen events.

Luxsentis is not responsible for delays caused by shipping carriers after an order has been dispatched.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have reviewed and accepted our Return & Refund Policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Text

  • Website design

  • Icons

  • Videos

is the property of Luxsentis or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with the operation or security of the website.

  • Misrepresent your identity or provide false information.

10. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the content, privacy practices, or policies of third-party websites. Accessing those websites is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Luxsentis shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Your use of the website.

  • Product delays.

  • Loss of profits.

  • Loss of data.

  • Service interruptions.

Our total liability shall not exceed the amount paid for the applicable order, except where prohibited by law.

12. Disclaimer

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted, error-free, or virus-free operation of the website.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Luxsentis operates, without regard to conflict of law principles.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this website. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team.

We will make reasonable efforts to respond to your inquiry promptly.

Thank you for choosing Luxsentis. We appreciate your trust and are committed to providing a secure, transparent, and enjoyable shopping experience.